Why Igloo Ice Maker Isn't Working?

Why Igloo ice maker isn’t working? There are some problems that may arise in the Igloo ice maker, it’s better for you to know what they are before you fix them. Even though you know how to operate an ice maker, there are still a few things that could go wrong with it, especially if you are using it for the first time. To avoid such things it is better to know why the Igloo ice maker isn’t working, and then follow some easy steps in order to ensure that the machine works perfectly.

6 Basic Steps To Reset The Igloo Ice Maker

The Igloo ice maker is one of the best countertop ice maker that can be used in the home, office, or any other place that has an outlet and water supply. If the ice maker is not performing as expected, it is possible to reset the unit and return it to normal operation. Often, this step will clear up any problems.

  • Step 1: Unplug the Igloo Ice Maker and wait 30 seconds, then plug it back in.
  • Step 2: Allow the ice maker to reset for between three minutes and five minutes.
  • Step 3: Press the “Clean” button on the control panel and hold it until the “clean” light turns on.
  • Step 4: Wait for at least 15 minutes for the unit to clean itself before turning it off.
  • Step 5: Check that all parts of the ice maker are clean, including the ice bucket and inside of the water reservoir.
  • Step 6: Unplug the Igloo Ice Maker, fill the reservoir with fresh water, and plug it back in.

The Igloo Ice Maker Keeps Shutting Off

Possible causes

The water supply line might be kinked or frozen.

The water supply line delivers water to the ice maker, so if it’s frozen or kinked, the ice maker won’t make any ice. Locate the supply line and make sure that it’s not blocked or crimped in any way. If the hose seems fine, then check the fill valve in the refrigerator. Make sure that it isn’t stuck in a closed position and causing low water pressure.

The ice maker is not getting enough water.

If you notice that your ice maker is producing smaller-than-usual amounts of ice, check your water pressure to determine whether this is the cause. If your faucets are also experiencing low water pressure, it’s possible that there’s an issue with your home’s main water supply. Check with your local utility company to see if they’re aware of any problems. However, if only your refrigerator has low water pressure, then you need to contact a service technician to inspect your refrigerator’s components.

The freezer temperature is too warm.

The Igloo ice maker might not produce ice properly if the freezer temperature is too warm. Adjust the freezer temperature according to the instructions in your owner’s manual to ensure that it remains cool enough to make ice properly.


Verify the unit has been leveled.

The Igloo ice maker requires leveling. If the front legs are too high, the unit will not produce ice. This can also cause the ice maker to shut off in the middle of a cycle. You can adjust the height of each front leg by turning it counterclockwise to lower it and clockwise to raise it.

Check for a leak in the water supply.

If you suspect a water line leak, you can look for signs of a leak by turning off your water supply and waiting several hours. If there is no water in your reservoir when you remove the lid, there is likely a leak somewhere. If you find leaking water lines, replace them according to your owner’s manual

Make sure the water pressure is adequate.

Ice makers are sensitive to water pressure. If the water inlet valve has insufficient pressure, the ice maker won’t make or dispense ice properly. This can be due to a clogged screen in the valve, a closed valve, or a faulty solenoid in the valve.

Check the thermostat settings.

The thermostat may not be set correctly, which can prevent the freezer from getting cold enough to make ice. Turn up the thermostat if it’s set too low and wait 24 hours to see if it starts making ice again.

Remove any ice cubes that may be blocking the sensor arm.

The sensor arm controls ice production. If it is blocked by too many cubes, the arm will think that the bin is full and turn off production.

The Igloo Ice Maker Is Not Freezing

Possible causes

The water supply is not connected correctly.

The Igloo ice maker uses a standard hose fitting to connect directly to your cold water supply line. Make sure that the connection is secure and the tubing is not bent or kinked. If the connection is secure, check the water flow from the tap. The water pressure must be between 40 and 100 PSI for the ice maker to work properly.

The water supply is not turned on.

Using a screwdriver, turn the water valve on fully clockwise. Lift up on the lever to ensure that there are no leaks at the fittings and that water flows into the tube. Check again after 10 seconds to make sure that the shut-off valve has closed properly.

Water leaks into the ice maker.

The Igloo portable ice maker has some water running through it so it can cool down and freeze the water. When something goes wrong with the system that controls this water, it can cause leaking into the ice maker compartment itself, which can prevent the entire tray from freezing. Check your manual for instructions on how to clean out any water if this occurs.

The drain hose is blocked or kinked.

The drain hose carries excess water out of the machine after all the ice has been made. This pipe is short and needs to have a clear path to an open sink or drain area so it can effectively remove water. Check this area regularly for blockage or kinks so you know the water can be removed easily.


  1. Make sure that the water inlet valve and hoses are connected according to the installation instructions.
  2. Turn on the water supply for a few moments and check whether the water inlet valve is working properly by touching it. If the valve is working properly, you will feel its vibration.
  3. Check whether the water inlet valve is working properly by measuring its resistance with an ohmmeter. The resistance should be between 100 ohm (Ω) and 1000 ohm (Ω). If you do not have an ohmmeter, replace the valve with a new one if you suspect that it is faulty.
  4. Adjust the temperature of the freezer compartment to below -18°C (-0°F). Do not open the door too often or leave it open for too long.
  5. Make sure that there are no kinks in the drain hose and that it drains freely into a bucket or sink.

The Igloo Ice Maker Is Not Making Full Cubes

Possible causes

The water tank is empty.

Fill the water tank. The water tank holds enough water to make three batches of ice. It can take up to three hours for the ice maker to completely refill the water tank after it has run dry.

The ice maker is not set to produce full cubes.

The Igloo Ice Maker can produce smaller and larger cubes of ice. If you set it to produce small cubes, it won’t produce any full cubes of ice. To reset this feature, press and hold the “Size” button for about five seconds until you hear a tone and then release it. The indicator light for “small” should turn off and the indicator light for “large” should come on instead. Allow a few minutes for the machine to start producing full cubes again.

The ice maker does not have enough time to make ice.

Allow at least three hours for the first batch of ice to form after adding water and turning on the machine, eight hours for a second batch, and 15 hours for a third batch. Batch size depends on room temperature, the number of times you open and close the door, and how often you use the dispenser arm and icemaker.


  1. Make sure you fill the water tank with enough freshwater
  2. Press the “CUBE SIZE” buttons until a full cube appears on the display.
  3. Allow the ice maker at least 24 hours for making and storing ice.

The Igloo Ice Maker Tray Not Moving

Possible causes

The ice maker tray is jammed.

One of the most common reasons that an ice maker tray won’t move is because there is ice jammed in it. The best way to clear this jam is to simply take out the entire ice tray and shake it back and forth. After you do this, place it back in the freezer and see if it will start moving again.

The ice maker arm is broken.

If shaking the ice tray doesn’t work, then you may want to check one more thing — the ice maker arm. This part can get broken quite easily if something bumps into it while moving around in your freezer. So, if your ice maker arm is broken, then that could be preventing it from working properly as well.


  1. Turn off the ice maker and unplug your freezer.
  2. Turn the knob at the end of the ice tray by hand to make sure it can move freely. If it can, turn it back to its original position. Turn on your freezer again and wait for 24 hours. If this doesn’t solve the problem, try the following solution.
  3. Remove the ice maker tray from your freezer and check if you can see any cracks or other damage. If you can, replace the ice maker arm with a new one.
  4. Unscrew the screws that hold the ice maker arm in place and lift it out of its housing.
  5. Insert a new one in its place, making sure it is properly fitted into the compartment.

The Igloo Ice Maker Doesn’T Pump Water

Possible causes

The water pressure is too low.

You can check this by turning on the nearest faucet and watching the speed of the water flow. If it’s slow or weak, you may have a problem with low water pressure in your home.

A clogged screen in the water valve.

The screen helps prevent debris from entering the valve, but it can become clogged over time.

A blockage in the supply line.

This could be caused by a kink in the supply line, or there could be something blocking it inside the line.

Plumbing work was done recently.

This could cause air to get trapped in your plumbing system, slowing down or stopping the flow of water. If you’ve had no water for more than 24 hours, a plumber may need to come out and bleed your lines.

The cold water shutoff valve is not completely open.

This valve controls how much water flows into your ice maker and should remain completely open at all times.


Low water pressure

Check with your neighbors to see if their water pressure is low as well. If so, contact your city’s department of public works to see if there is a problem with that neighborhood’s water system. If you have trouble finding the water pressure at your house, try turning the nearest faucet on and off several times to see if this affects the flow of water.

Screen clogged

Remove the ice maker from your freezer and examine its internal plumbing system for any small bits of debris that might have gotten into it. This can happen if something has been jamming up under where the maker’s small hose connects to the large hose that connects to your house’s pipe.


If these blockages are present, clean them out thoroughly with a wet cloth or sponge. Then plug in all connectors again and reassemble all parts of your ice maker. Turn on your machine once more to test if there’s still no water output. If this doesn’t fix it either, consider replacing your unit’s heating element or water pump with new ones.

Tips To Maintain Your Igloo Ice Maker

Tips to maintain your Igloo ice maker

Change the water filter every 6 months

Water filters are used to reduce any impurities found in the water that is poured into your machine. If left unattended, these impurities can cause damage to your ice maker. Change the water filter regularly and you’ll extend the life of your machine, as well as enjoy a better-tasting drink.

Clean your machine once a month

Ice makers usually have built-in self-cleaning mechanisms that release steam and heat to melt ice cubes. However, these automatic clean cycles do not always do the trick. Make sure you wash the interior of your machine with warm water and dishwashing liquid once a month for optimal performance!

Make sure the door is closed correctly

If your ice maker is not producing ice, make sure the door is closed correctly. Push the door in and listen for a click. The door should be closed tightly. If the door is not closed tightly, open and close it again until it makes a click sound.

Check the temperature of your freezer

Check the temperature of your freezer with a thermometer to make sure that it’s cold enough to freeze water. If it isn’t, adjust the thermostat. If you don’t know how to do this, consult your user manual.

Keep your ice maker in a dry area.

If your ice maker is kept in an area that is too wet or humid, this can cause rust to form on the outside and inside of the machine. If rust does begin to form it could affect the functionality of your appliance and may prevent you from being able to use it at all.

Don’t place your ice maker near heat sources.

If your Igloo ice maker is placed near a heat source like an oven or hot water heater, the heat could transfer to the unit and cause problems such as overheating or melting of the unit’s plastic components. Therefore, it’s best to place your unit in an area where it won’t be affected by heat.


To conclude, there are 5 possible problems why the Igloo ice maker isn’t working and all of these issues can be fixed by following the steps that are described in the guide. So I think this guide can help you solve your “why Igloo ice maker isn’t working” problem. There is also a link given at the end of the article that can help you to contact customer service which you can use for any query or product-related query.

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